Orders & Shipping

Order Confirmation

Once your order is placed, you will receive an automatic confirmation email detailing your purchase. We immediately begin processing your order and verifying stock availability with our warehouse partners.

In the rare event that an item is unavailable or on backorder, we will notify you right away via email and promptly reverse or refund your payment.

Order Processing & Delivery

Orders are typically processed and dispatched within 3 to 5 business days. As soon as your items leave the warehouse, we will email you your tracking information so you can follow your delivery step-by-step.

If you haven't received tracking updates after 6 business days, please reach out to us at orders@sitcozybarstools.com.au and our team will check on your order right away.